Free CritiCall Practice Test: 911 Dispatcher Data Entry, Memory, Maps, Decisions and Call Summaries
Take a full-length practice test in the CritiCall style 911 centers use to hire dispatchers and call takers: 60 original questions in about 45 minutes across eleven modules. Memory and call summary questions use timed study screens that hide before you answer, as the real test does. You get your score, a breakdown by module and a worked explanation for every answer.
By PrepClubs Editorial Team, updated October 23, 2026
What this CritiCall practice test includes
The diagnostic runs in module blocks: data entry 8, cross referencing 6, comparing information 6, memory recall 6, map reading 6, decision making 8, prioritization 4, call summarization 6, spelling 4, sentence clarity 3 and reading comprehension 3.
Memory recall shows a list of vehicles with colors, plates and directions on a timed study screen, then hides it before the questions. Map reading uses a street map with units and landmarks. Decision making gives you a box of dispatch rules and a short incoming message. Call summarization shows two call transcripts, each once on a timed screen, followed by 3 questions each.
Two things this practice cannot simulate: typing speed and recorded audio. On the real test, some agencies play recorded calls, so here the call summaries are read instead of heard. If your agency tests typing, practise it separately. The paid practice adds 7 more full forms with 420 original questions in the same blocks.
Three sample CritiCall style questions with walkthroughs
Original questions written for this page, not taken from any scored form.
- A.Police
- B.Fire
- C.Medical (EMS)
- D.Utility (Public Works)
- A.Purse snatched outside a pharmacy ten minutes ago, the victim is unhurt.
- B.House fire on Linden Court, the caller says her father is still upstairs.
- C.Teenager with a sprained wrist after falling off a skateboard.
- D.Stop sign knocked flat at a rural crossroads, no crash reported.
- A.Last name
- B.Address
- C.Phone
- D.Plate
What CritiCall test day looks like
CritiCall is made by Biddle Consulting Group and delivered through its TestGenius platform. Each agency chooses which modules you take and sets its own pass marks, often between 70 and 80 percent. Read the posting or invitation for the module list.
No dispatch knowledge is assumed. Any rules you need, such as which agency to send for which kind of call, are given on screen. Some modules may play recorded audio, so expect headphones, and some agencies add a typing module.
PrepClubs forms are independent practice, not affiliated with Biddle, TestGenius or CritiCall. Use your score to find the modules to work on, not as a prediction of your result.
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Take the free CritiCall style diagnostic
60 questions in about 45 minutes across eleven modules, with a worked explanation for every answer.
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